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Support
Service requests, incidents, fulfillment tasks, queue-based permissions, knowledge and clear ownership from intake through resolution.
Business IT, brought together
Run your technology from one secure platform.
Wylight combines IT support, business email, communications, device management, hosting, DNS and operational visibility into a modern platform built for growing organizations.
Designed for businesses that want a real IT partner without a pile of disconnected tools.
SupportRequests, incidents, queues & knowledge
CommunicationsMail, chat, calls & meetings
InfrastructureHosting, DNS, SSL & monitoring
DevicesInventory, health & secure support
The Wylight Platform
IT that feels connected.
One account, one organization, one place to manage the services your people depend on.
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Wylight Mail
Business email with modern threading, signatures, migration tooling, spam and malware protection, and long-term mailbox history.
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Communications
Chat, voice, video, meetings, notifications and presence designed to work together instead of living in separate silos.
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Device Management
Enrollment, inventory, health, software visibility, approved actions and secure remote-support foundations through the Wylight Device Agent.
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Wylight Hosting
Managed static and frontend hosting with versioned deployments, custom domains, SSL, logs, health and rollback.
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Wylight DNS
Authoritative DNS management with zones, records, nameservers, health, audit history and DNSSEC-ready architecture.
Built around the organization
Control without unnecessary complexity.
Wylight uses tenant isolation, role-based access and explicit permissions so organizations can give people the access they need without opening everything else.
✓Granular roles, teams, queues and permissions
✓Multi-factor authentication and audited administrative access
✓Dynamic plans and entitlements that can grow with your business
✓Wylight Support access is explicit, controlled and auditable
Operational clarity
Requests are not incidents.
Wylight separates “I need something” from “something is broken.” Requests can branch into multiple fulfillment tasks across authorized teams, while incidents preserve clear ownership and escalation.
INCIncidents with primary ownership
REQRequests with coordinated fulfillment
TASKTasks assigned to the teams doing the work
Wylight Mail
Business email built to keep history.
Normal and archived mail stays visible and searchable. Trash is retained for 30 days after deletion, while spam is automatically removed after 60 days.
$8 / mailbox / month
Security by design
Protection in layers.
✓SPF, DKIM and DMARC validation
✓Spam, phishing and impersonation defenses
✓Attachment and malware inspection
✓Auditing, tenant isolation and least-privilege access
Ready to simplify your IT?
Start with Wylight for 30 days.
Create your organization, explore the platform and build from there.